Terminology is always a hot topic when it comes to software products. Talking from the perspective of the company I work for, Intact, we know the challenges that come with finding terminology that works ..
One of the key areas in every IT company is the Support Department. This is where customers call in if something goes south. Thus, people working in customer support have to be on top of their game and know ..
More than 250 years ago, Carl Linne, a Swedish natural scientist created the basis for describing nature with a taxonomical system for all botanical and zoological life; a taxonomy which is still used ..
This article offers you a field-tested approach to (Organizational) Change Management in the practical context of limited resources and no extra time. It provides both links to expert literature and, more ..
On August 1, 2018, BRC published the much-awaited BRC Global Standard for Food Safety Issue 8. This new version of the standard will replace Issue 7 after a six month transition phase. Therefore, certification ..
For any organization aiming for a certification to ISO 9001, an internal audit is a mandatory prerequisite. In this article I explain why internal audits are a key driver for organizational self-control ..